United Language Group launches community engagement



MINNEAPOLIS, Minnesota, Nov. 16, 2021 (GLOBE NEWSWIRE) – United Language Group officially announces its Community Engagement Program designed to help healthcare organizations serve their members and patients with Limited English Proficiency (LEP). Through community health workers, as well as enrollment and engagement specialists, this program supports organizations in membership acquisition and retention and their healthcare journey.

LEP populations experience disparities in access to health care and the availability of culturally appropriate services. In addition to the poor health literacy experienced by 44.9% of the LEP population, LEP members and patients also have limited access to community support services.

ULG’s community engagement program helps organizations provide culturally appropriate services to reach, engage and improve the health of members and patients. “We are really focused on supporting cultural centers and creating a culturally appropriate community engagement program using education, awareness, support and coordination of care,” said Kristen Giovanis, President by United Language Group.

Population health indicators and consumer health data are essential in designing programs that are appropriate for each community’s unique cultural landscape. Each community engagement deployment is designed by identifying unique population health challenges within the community and adapting a culturally and linguistically appropriate approach.

Dr Abigail Katz, Executive Director of Health Outcomes Solutions for United Language Group, points out that with a return on investment of 3: 1, “Community engagement is one of the most promising evidence-based solutions that has proven its ability to reduce health care costs. When adapted to culturally and linguistically diverse populations, these programs hold great promise in reducing disparities and fostering improved community health.

With these initiatives, the ULG supports organizations in their efforts to reduce readmissions, lower health costs for members, improve individualized language care, build trust and improve overall health outcomes in local communities.

Learn more by visiting our Community Engagement Program home page.


United Language Group is one of the world’s largest and most innovative language service providers. Serving thousands of clients in hundreds of countries, ULG’s mission is to create a world in which language is no longer a barrier.




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